Professional Development Courses

Professional Development Courses2018-07-11T17:56:28+00:00

Resilience Skills

RESILIENCE SKILLS Resilience means knowing how to cope in spite of setbacks, or barriers, or limited resources. Resilience is a measure of how much we want something and how much we are willing, and able, to overcome obstacles to get it. Resilience theory refers to [...]

Compassion Fatigue

  Compassion fatigue is a condition characterized by a gradual lessening of compassion for others. Those who study compassion fatigue note that the condition is often common among workers who work directly with victims of trauma, disasters, or illness. In modern society it is most [...]

Understanding Workplace Stress – Skills for Managers and Supervisors

Supervisors and Managers face enormous demands in our fast-paced, bottom line, multi-tasking society. This course introduces managers  to the complex issue of stress in the workplace, including what workplace stress is, its causes and negative impacts. Supervisors and  managers alike will learn to identify what is good stress (sometimes referred [...]

Active Listening -Improve Your Communication and Enhance Relationships

Active listening is one of the most important skills you can have. How well you listen has a major impact on your employment and the quality of the relationships with others in the workplace. This workshop focuses on effective listening skills and covers: Barriers to [...]

Communication Courses for Professional Development

Communication Styles This workshop will explore the nature of communications, the four communications styles, identify your personal styles, and how this knowledge can be applied in interactions with others. In this workshop, you will explore: Which style do we usually communicate in? Do we communicate [...]

Anger Management Series

This three-part series is designed to assist employers, managers, supervisors and employees. Part 1 establishes protocols for the workplace for those with responsibility for supervising and provides information on how Parts 2 & 3 will work with employees to examine inappropriate emotional responses in the [...]

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